Heka FAQs and Help Centre

To help you find a solution as fast as possible, it helps to know which one of the following best describes you

General FAQs

Here you'll find answers to help you get the most from Heka

I would love to work for Heka! How can I apply?

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I’d like to offer my services or products on Heka, how do I become a partner?

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I want Heka at my company, what should I send to the decision makers?

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I’m looking for a new benefit, what resources do you have to help me make a decision?

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Member FAQs

Here you'll find answers to help you get the most from Heka

Can I use my Heka subscription for a current membership not listed on the Heka platform?

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Can my employer see what I'm booking on Heka?

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I’d like to make a recommendation for an experience, service or product for Heka, how do I do this?

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I’ve booked an in-person class, but I’m now unable to attend. What should I do?

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There's a problem with a booking I've made on Heka, who do I speak to?

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How do I update my account information and/or wellness preferences?

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I’m locked out of my account, how can I reset my password?

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I am an employee of a company who gives employees access to Heka, how do I sign up?

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Can't find the answer you need?

Send us an email at sayhello@hekahappy.com and we'll be glad to help 😊